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Once you have successfully installed XperienCentral, you can start it and log in. To log in to XperienCentral, navigate to the following URL:

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After successfully logging in, you will be prompted to change the password for the Administrator user who logged in. After doing so as described below, you can proceed with configuring XperienCentral and creating new users and assigning roles. Direct all your backend users to the following URL to log in to XperienCentral:

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  1. Enter your current password in the "Current password" field.
  2. Enter your new password in the "New Password" field. For security reasons, users must create a strong password. A strong password has all of the following characteristics:

    • Is at least 8 12 characters long.
    • Contains a mix of uppercase and lowercase letters.
    • No string of letters spells out a word that appears in the dictionary of the language of the user.
    • Contains one or more numbers, but the numbers do not represent anything associated with you the user such as your birthdatetheir birth date, age, house address, and so forth.
    • Contains one or more special characters. A special character is anything that is not a letter or a number or a space.
    • Does not contain any string of letters that spell your their first or last name, your their company name, your their job description, your nickname, or any other word that could be associated with you them personally.

    When you type the new password into the field, the "Password Strength" field indicates the strength of your password using different colors. The following colors are used to indicate the password's strength:

    • Red — The password is extremely weak (not accepted).
    • Yellow — The password is moderately weak (not accepted).
    • Blue — The password is good.
    • Green — The password is strong.

  3. Confirm your new password in the "Retype new password" field.
  4. Select the language to use for the XperienCentral GUI from the Language drop-down list.
  5. Click [Login].

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where <xperiencentral-server> is the name of the server on which XperienCentral is running. The password is the same as the one used to log in to the Workspace.



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Logging in to the XperienCentral Administrative Pages

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In all cases when not using backend container authentication, when a user navigates to .../web/edit, they will be redirected to the login screen if they are not already logged in. If they are already logged in, navigating to .../web/edit will take them directly to the XperienCentral Workspace, bypassing the login screen. If a user wants to navigate directly to the login screen, in order to switch users for example, use the following URL:

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If a user attempts to log in 5 consecutive times without success, they will be locked out of XperienCentral for 10 minutes, after which they can attempt to log in again. This holds true even if their password is changed by an administrator. There is no time limit for the 5 consecutive unsuccessful attempts which means that a user will be locked out even if a year passes between the first and fifth consecutive unsuccessful attemptattempts.


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The following applies to XperienCentral versions 10.13.0 and higher.

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Warning

Important: Before you enable two factor authentication, it is extremely important that you correctly configure the XperienCentral SMTP host setting in the application_settings section of the General tab in the Setup Tool as well as the email address for all users in the User Authorization panel. Confirm the following:

  • The "E-mail" field for all users (including yourself) on the Users tab in User Authorization is correct.
  • The SMTP host that XperienCentral uses to send email messages is correct. Check the smtp_host property under the "application_settings" section of the General tab in the Setup Tool. You can ensure that the smtp_host setting is correct by sending a test email to yourself. The easiest way to do this is to set "Deletion notification" to "Immediately" in My Settings > Notification Settings. Then, create a new page in the Site Structure Widget and delete it at once. The deletion notification should be sent within a maximum of 15 minutes.

Proceed with the steps below only after you successfully receive an email from XperienCentral using the method described above or by some other means.

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-Ddisable_2fa

Start over at the beginning with the two factor authentication configuration.

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